ERROR on First Water/Sewer Invoice

Post date: Jan 13, 2017 12:47:38 AM

When you receive your first water/sewer bill this month from Utility Submetering Solutions (USS), you will notice a "Rental Equipment Fee" and a "Billing Fee" totaling $10.35. At the Board Meeting on November 29, 2016, the Board agreed that the HOA would be paying both of these fees. This error was immediately brought to the attention of USS, who admitted that they made an error and would correct it for future billings. In the meantime, USS will be issuing ALL owners a $10.35 CREDIT on next month's bill.

It is recommended that you pay the entire amount on this first billing, as it will be corrected next month. Past experience has shown that by not paying the full amount there could be a problem with unexpected late fees that would have to be corrected.

We apologize for any inconvenience this may cause.

If you need to contact USS, please call them at 602-200-9205. You will need to call them if you wish to set up direct billing for tenants.